Shipping policy
Thank you for shopping with us! We are proud to serve customers across South Africa. Below are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Only
- Coverage: We ship to all locations within South Africa.
- Exclusions: We do not offer international shipping at this time.
Shipping Rates & Delivery Estimates
- Flat Rate Shipping: A flat shipping fee of R99 applies to all orders under R1500.
- Free Shipping: We offer Free Standard Shipping on all orders of R1500 or more.
Processing & Delivery Times
- Order Processing: Orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email.
- Delivery Window: Once shipped, packages generally arrive within 2–5 business days depending on your location (major hubs like Johannesburg, Cape Town, and Durban are typically faster than regional areas).
Tracking Your Order
- Notification: You will receive a shipping confirmation email containing your tracking number once your order has been handed over to our courier partner.
- Tracking: You can track your package directly via the courier's online portal using the link provided in the email.